Return Policy

Your satisfaction is very important to us. If for any reason, you are not happy with your purchase, please email us at hello@jackieschocolate.com and we will work hard to address your concern. 


Given the perishable nature of our products, we are unable to accept returns.


If a product arrives damaged due to weather or other issues occurred during shipping, please send a photo of the damaged product to hello@jackieschocolate.com within 72 hours of receipt and we will re-ship a replacement order at no charge or issue a store credit.


Gift cards are non-returnable and non-refundable. 







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